Privacy Policy
Vismotor Corporation is committed to protecting your privacy and ensuring that your personal data is collected, processed, and stored responsibly. By providing us with your personal information, you consent to its collection, processing, maintenance, and sharing, in accordance with our Data Protection Policies and Guidelines
We may collect personal data that you provide directly to us, such as your name, age, marital status, gender, postal address, telephone number, and email address. This may occur when you use our website, avail of our products and services, or participate in our events, contests, or promotions. We may also collect personal information from social media interactions and through cookies and similar technologies.
The personal data we collect is used to:
- Measure traffic and usage trends for our products and services.
- Process your requests or orders.
- Communicate with you about your questions and comments on our products and services.
- Inform you of our discounts, promotions, and marketing activities.
- Allow you to participate in events, contests, or promotions.
We may disclose your personal data to our employees, sales team, customer care team, and dealers to provide you with the best service possible. Third parties with whom we share your personal data are bound by non-disclosure agreements. Additionally, we may disclose your personal data to:
- Comply with legal obligations or court orders.
- Enable our partners and service providers to perform their services.
- Our parent company, affiliates, subsidiaries, and authorized representatives for similar purposes.
- Prevent or mitigate serious and imminent threats to life or health.
Your personal data is stored in a secure environment and accessed only by authorized personnel.
If you have any questions or concerns about our Privacy Policy or Data Protection Policies, please contact our Data Protection Officer at:
Data Protection Officer
Vismotor Corporation
Carmel Drive Kalubihan Talamban, Cebu CIty
Telephone No. +63(32) 4161447
dpo.vmc@vismotor.com
Your Rights
You can object to our use of your personal information for legitimate business interests at any time by contacting us. We will not disclose your personal data to any third party unless you provide written consent.
We ensure that your personal data is only used for purposes compatible with those stated above and will notify you of any material changes to these purposes.
Thank you for trusting Vismotor Corporation with your personal data.
Data Disclosure and Sharing
Please note that it may be necessary for Vismotor Corporation to disclose or share your personal data:
- To comply with legal obligations imposed on us by law.
- Pursuant to an order of a court of competent jurisdiction.
- To our partners and service providers, as applicable, to enable them to perform their services.
- To our parent company, affiliates, subsidiaries, whether directly or indirectly owned by us, and other authorized representatives for purposes similar to those mentioned above.
- If we deem that such disclosure is necessary to prevent or mitigate a serious and imminent threat to your life or health or the life or health of another person.
We will only disclose the minimum amount of information which we deem necessary and will take all reasonable steps to ensure that such information is kept confidential. We will not sell, rent, or trade your personal data. Notwithstanding this, we may collect, use, or disclose your personal information without your knowledge or consent whenever we are permitted or required by the Data Privacy Act of 2012 and other applicable laws and/or regulatory requirements.
Details Gathered During Your Vehicle's Service or Repair
When the vehicle you drive was manufactured, it was assigned a unique Engine Number and Chassis Number. From that, we can determine certain information about your vehicle, including its model, age, and technical specifications.
When you bring your vehicle in for service in any of our branches, we need to collect the Engine and Chassis numbers along with diagnostic information and data about the current state of your vehicle and when the malfunction occurred. This information will be transferred to Vismotor Corporation's systems and/or the systems of its affiliates, to provide vehicle-specific repair, maintenance, and diagnostic information. This includes diagrams and software updates required for your vehicle's on-board system.
The information about the work done to your vehicle is always linked to the Engine and Chassis number to ensure the best service each time you bring the vehicle in. After services are complete, this information will be transferred to our systems, so that authorized personnel can access information about past services and maintenance work. Vismotor Corporation ensures that only those servicing your vehicle have access to this information to protect your privacy.
We also use the information to diagnose common problems, assist with repairs, manage and administer warranties, and for product safety purposes, including recalls and research and development. If required, we will use this information to comply with legal obligations. We may also pass this information to our group companies/partner companies and i other service providers for the purposes set out above.
Data Retention
We will keep your information only for as long as it is needed for the purposes it was collected for, or as mandated by law and regulation. Once retention is no longer necessary for these purposes, legal, or regulatory requirements, we will securely dispose of your personal data.
Storage and Protection of Personal Data
We store your personal data in hard and/or soft copy within our office premises. Soft copy data is stored on servers, personal computers, and other digital storage devices. To safeguard your data from unauthorized access, we have implemented appropriate administrative, physical, and technical measures such as up-to-date antivirus protection, encryption, and privacy filters.
Although no method of transmission over the Internet or electronic storage is completely secure, we strive to protect your information's security and continually review and enhance our information security measures.
Transfer of Personal Data Outside of the Philippines
We prioritize protecting your personal data and generally keep it within the Philippines. However, if we need to transfer your data outside the country, we'll always obtain your consent first and make sure it receives the same high level of protection as required by the Data Privacy Act of 2012.
Rights as a Data Subject
You have the right to request access to, to correct, or to limit the processing of your personal data. You may also file a complaint with the Philippine National Privacy Commission.
Effect of Policy and Changes to Policy
This policy applies in conjunction with any other policies, notices, contractual clauses, and consent clauses related to the collection, use, and disclosure of your personal data by Vismotor Corporation. We may revise this policy from time to time without prior notice. Your continued engagement with us constitutes your acknowledgement and acceptance of such changes.